Player guide
Nvidia Shield with the HDfury VRROOM
Why Atmos behaves differently per app and per Shield model, and which VRROOM EDID makes the difference — quoted unchanged from the official 8K VRROOM manual (Rev 1.00).
Why is my Shield not offering Atmos from all apps?
“There are several factors, the Shield model: Shield 2017 or Shield 2019/2020/Pro, the APP in use and the TV maximum capabilities. VRROOM offer dedicated Scaler mode that will advertise full 4K HDR/SDR or LLDV at input even if your display is only 10.2Gbps or 1080p capable. However please understand that sending HDR or LLDV signal to a SDR display will results in washed out colors. If your TV is only SDR capable, only use a SDR EDID mode such as 4K60 444 8b SDR. Make sure to always reboot the Shield after changing the scaler setting.”
What the manual observed, per EDID mode
4K SDR Display or EDID set to 4K SDR:
“Disney+ - The Mandalorian - Dolby Digital Plus 5.1
Disney+ will not output Atmos in 4K SDR > 1080 SDR on Shield 2017 and PRO.
Netflix - The Old Guard - Dolby Digital Plus 5.1 (Netflix playback screen displays Ultra HD 4k
and 5.1) on Shield 2017
Netflix will not output Atmos in 4K SDR > 1080p SDR on Shield 2017 but will do it on Shield
2019/2020/Pro.”
4K HDR Display or EDID set to 4K HDR:
“Disney+ - The Mandalorian - Dolby Atmos (DD+)
Disney+ will output Atmos in 4K HDR > 1080p HDR on Shield 2017 and PRO.
Netflix - The Old Guard - Dolby Digital Plus 5.1 (Netflix playback screen displays HDR and
5.1)
Netflix will not output Atmos in 4K HDR > 1080p HDR on Shield 2017 but will do it on Shield
2019/2020/Pro.”
Tip from the same chapter: “make sure to always restart the APP to have accurate audio format reported” in your sound system’s app.
Two quick fixes
Atmos everywhere except Netflix?
“If you can get Atmos on Prime and Disney + from both devices no problem but never better than 5.1 from Netflix – simply go into your Netflix account setting on a Laptop and check your audio payback setting and make sure it is set to high and not any lower and restart your source.”
Prime app not giving Atmos?
“Try turning off Dolby Audio processing.”
Autoswitching a Shield
From the feature highlights: the VRROOM’s TMDS/pixel-clock switching is the “sole switch in the world capable of autoswitching sources such as ATV4K, X1X, Shield or any others sources devices who keep sending +5v in standby and that no switcher in the world can autoswitch.” Set [AUTOSWITCH INPUTS] to ON SENSE on the web server’s CONFIG page for this behaviour.
More Shield answers live in the Shield chapter of the manual FAQ; missing Atmos in general has its own troubleshooting page.